Main image
Click to view image in fullscreen
![]()
Lieber Neptun-Kunde, herzlich willkommen auf YOULAP.
Wir sind der Vertriebspartner von Projekt Neptun für HP, Lenovo und Microsoft und hoffen, dass du etwas Passendes bei uns findest.
Lenovo X1 Gen 13 Series - Upgrade to 4Y Premier Plus Support (from 3Y Premier Support)
Warranty extensions / 5WS1M86992
Premier Support Plus
Need help with the selection?
CHFÂ 367.55
Availability:
1 to 2 working days
More than 10 product left in stock.
| Product Details | |
|---|---|
| SKU | 5WS1M86992 |
| General | |
| Manufacturer | Lenovo |
| Business Line | Workplace |
| Service Line | Resold services |
Lenovo Premier Support Plus
Get the extra IT support service
How can you protect your employees' productivity from mishaps such as a battery or hard disk failure while keeping control of your budget and focusing on digital transformation? How can you ensure international coverage worldwide? How can you harness the power of AI-based insights to monitor the health of your device estate?
You're probably asking yourself many similar questions. Here's a solution for everything.
Make your job easier with Premier Support Plus
We take on a lot of the work, freeing up your IT teams to spend more time innovating when they don't have to worry about outages and repairs.
Premier Support Plus ensures a smooth user experience by providing direct access to Lenovo's support engineers and increasing the resilience and capacity of your IT function. Users and teams can get back to productivity quickly, driving the business forward with more creativity.
Premier Support Plus at a glance
Premier Support Plus provides seamless, reliable and repeatable IT support that always works, reducing downtime and optimizing end-user productivity.
Premier Support Plus in detail
Predictive and preventive capabilities combine with additional protection services for the ultimate in support.
With fast troubleshooting and 24/7 access to support technicians, your IT department can stay one step ahead of problems to protect business productivity and boost employee satisfaction.
Premier Support: VIP protection for IT staff and end users, providing increased productivity and access to world-class troubleshooting. Available 24/7 all year round, with prioritized parts provisioning, next business day service and on-site repairs.(2)
Services Engagement Manager (SEM)(4): Your dedicated Lenovo comprehensive support expert and customer advocate. He is the single point of contact for service delivery issues, escalations and performance reporting for your organization.
Proactive and Predictive Support(3): Lenovo Device Intelligence's AI-based insights provide proactive and predictive error reporting, enabling preventative troubleshooting to avoid downtime and ensure productivity.
Accidental Damage Protection (ADP)(2): From spilled coffee to power spikes, ADP typically saves you 28-75%* of the cost of repairing or replacing your system.
International Services Entitlement (ISE): Traveling around the world on business? No need to worry. ISE extends your protection with ADP, KYD and SBTY on an international level.
Keep your Drive (KYD)(2): Keep your hard disk(s) and delete company data according to your own specifications. This provides greater data security and ensures compliance with privacy and data storage regulations.
Sealed Battery Guarantee (SBTY)(2): Lenovo-certified technicians ensure effective and efficient battery replacement when needed. This reduces downtime and contributes to the resilience of your business.
Consumer Product Coverage: If a consumer device best meets your needs, that's no problem. You don't have to sacrifice Premier Support Plus to get the exact same world-class support.
* Based on Lenovo historical data
(1) OEM software only, Level 1 support provided on a best-effort basis
(2) Subject to market, parts and hardware availability
(3) Customer authorization and Windows 10 or Windows 11 operating system required. Components will be replaced upon Orange level alarm, even without diagnostic fault confirmation.
(4) Minimum 500 units
Enable innovation and increase your users' efficiency with the right support: Premier Support Plus
Get the extra IT support service
How can you protect your employees' productivity from mishaps such as a battery or hard disk failure while keeping control of your budget and focusing on digital transformation? How can you ensure international coverage worldwide? How can you harness the power of AI-based insights to monitor the health of your device estate?
You're probably asking yourself many similar questions. Here's a solution for everything.
Make your job easier with Premier Support Plus
We take on a lot of the work, freeing up your IT teams to spend more time innovating when they don't have to worry about outages and repairs.
Premier Support Plus ensures a smooth user experience by providing direct access to Lenovo's support engineers and increasing the resilience and capacity of your IT function. Users and teams can get back to productivity quickly, driving the business forward with more creativity.
Premier Support Plus at a glance
Premier Support Plus provides seamless, reliable and repeatable IT support that always works, reducing downtime and optimizing end-user productivity.
Premier Support Plus in detail
Predictive and preventive capabilities combine with additional protection services for the ultimate in support.
With fast troubleshooting and 24/7 access to support technicians, your IT department can stay one step ahead of problems to protect business productivity and boost employee satisfaction.
Premier Support: VIP protection for IT staff and end users, providing increased productivity and access to world-class troubleshooting. Available 24/7 all year round, with prioritized parts provisioning, next business day service and on-site repairs.(2)
Services Engagement Manager (SEM)(4): Your dedicated Lenovo comprehensive support expert and customer advocate. He is the single point of contact for service delivery issues, escalations and performance reporting for your organization.
Proactive and Predictive Support(3): Lenovo Device Intelligence's AI-based insights provide proactive and predictive error reporting, enabling preventative troubleshooting to avoid downtime and ensure productivity.
Accidental Damage Protection (ADP)(2): From spilled coffee to power spikes, ADP typically saves you 28-75%* of the cost of repairing or replacing your system.
International Services Entitlement (ISE): Traveling around the world on business? No need to worry. ISE extends your protection with ADP, KYD and SBTY on an international level.
Keep your Drive (KYD)(2): Keep your hard disk(s) and delete company data according to your own specifications. This provides greater data security and ensures compliance with privacy and data storage regulations.
Sealed Battery Guarantee (SBTY)(2): Lenovo-certified technicians ensure effective and efficient battery replacement when needed. This reduces downtime and contributes to the resilience of your business.
Consumer Product Coverage: If a consumer device best meets your needs, that's no problem. You don't have to sacrifice Premier Support Plus to get the exact same world-class support.
* Based on Lenovo historical data
(1) OEM software only, Level 1 support provided on a best-effort basis
(2) Subject to market, parts and hardware availability
(3) Customer authorization and Windows 10 or Windows 11 operating system required. Components will be replaced upon Orange level alarm, even without diagnostic fault confirmation.
(4) Minimum 500 units
Enable innovation and increase your users' efficiency with the right support: Premier Support Plus